MOYO's Salesforce Services for SMEs
Simplify the sales process and maximise savings for your small or medium business with MOYO’s Salesforce services.
Are you a business owner struggling to find (and retain) skilled talent?
Our team at MOYO specialises in customising and configuring Salesforce to meet your needs. The platform’s flexibility is perfect for SMEs, and we’re here to make sure it’s affordable, accessible, and useful for your business.
With our special discounts and guided setup, you get precisely what you need from Salesforce, on your terms. Can we show you how?
HEAR FROM us
“We support small-to-medium businesses in using Salesforce as it is. If they don’t have systems like this today, the basic Salesforce platform is the perfect place to start. We recommend SMEs just focus on adopting the system to get going immediately.”
PJ McKechnie, Head of Salesforce Services at MOYO.
Is This You?
You’re the Sales Executive.
You’re facing stagnant growth and need to sell faster, smarter, and more efficiently. But that’s hard to do with a talent shortage.
You need to eliminate busy work, improve your team’s productivity with automated to-do lists and lead prioritisation, and unlock data to give your sellers the intelligence they need at every step of the sales process.
Is this you?
You’re the Sales Operations Manager.
You’re managing a complex sales stack, while feeling the pressure to accelerate growth and increase productivity with a complete tech suite. Data visibility is another hurdle. You need to transform data into intelligence with built-in system capabilities, because that’s how you can sell smarter and faster.
And then there’s poor productivity. If only you could make swivel chairing a thing of the past with
guided automation built into your CRM and sales process.
You’re a Business Owner.
As the owner of a growing business, you need structure, processes, and visibility early on so you can gear up for growth.
With Salesforce, you can centralise customer data, automate your sales processes, and improve team communication. Its powerful analytics give you actionable insights, helping you make informed decisions and deliver personalised customer experiences. Salesforce streamlines your operations, boosts productivity, and accelerates your growth.
OUR FOCUS
Industries we serve
Whether you’re a South African coffee shop chain or an agricultural company, MOYO’s Salesforce services are for you. Our expertise spans multiple industries.
Telecoms
Banking
Retail
Farming
Logistics
Oil and Gas
Insurance
Professional Services
HOW WE HELP
A guide to MOYO’s Salesforce services for SMEs
We deliver value right from the start, so you can quickly experience the benefits of the world’s leading CRM. As your needs evolve, we’ll help you customise on an iterative basis. Get it in, get it done, and see the value immediately.
Skilled Resources
Our skilled consultants integrate Salesforce into your business, helping you achieve the return on investment you deserve while avoiding technical complications. Imagine better client experiences, increased sales revenue, and top-notch data analytics, all driving your success.
We know you want to get the most out of your data, and with Moyo, you will.
Our Salesforce Sales Cloud, Service Cloud, and CRMA professionals can help keep your projects on track, on time, and within budget.
Platform Implementation
Set up your Salesforce platform correctly right from the start. Our comprehensive analytics and platform assessment identify areas for improvement, giving you confidence in your solution design.
We specialise in helping NGOs and service organisations by offering fast-tracked implementations with predeveloped configurations tailored to your industry. This means you can quickly see the results in your revenue and profits, improve customer experience, and streamline operations.
Let us handle the technical details, so your salespeople can focus on what they do best: closing deals.
Managed Salesforce Services
Our services help you optimise your Salesforce investment, improving your sales process and customer service operations. Let us handle the heavy lifting so you can focus on delivering your customers the best services and products.
Access to a team of specialists through a single point of contact
Continuous development and support by a dedicated team
Eliminate key-man dependencies
Continuous monitoring, maintenance and support of your Salesforce Solution
Predictable monthly cost with “bankable” support hours
Scalable capacity on demand
Flexible contract period
SLA Managed engagement
CRM THAT WORKS FOR YOU
CRM Analytics Design Thinking Workshops
With CRMA (formerly known as Tableau CRM), every Salesforce user gets analytics delivered in the flow of work. We tailor domain-specific and industry-specific analytics apps for quick, impactful results to deliver exceptional and consistent customer experiences.
Our workshops help identify, prioritise and deliver CRMA use-cases that are aligned to your business strategy.
Value Proposition
Valuable use-cases are identified based on their impact on business KPIs and inter-connected business challenges
Use-cases are ranked for implementation based on their associated business value and effort to deliver
Decision makers are aligned on a mutual plan to realise the vision
The Benefits
The power of MOYO’s Salesforce services
Gain a Greater Understanding of Your Customer
Boost Sales Performance
Track Customer Journeys Across Sales and Service Teams
Improve Customer Retention
Receive Clear, Accurate Data for Smarter Decision-Making
Increase Lead Conversions
Harness Existing Data for Future-Focused Insights
Choose Only What You Need, No Extra Costs or Complexity
PRICING
MOYO’s pricing packages for Sales Cloud
statistics
MOYO at a glance
The average customer success metrics achieved after implementing Sales Cloud.
0%
increase in sales revenue
0%
increase in win rate
0%
increase in sales productivity
0%
faster sales deal closure
PRICING
MOYO’s pricing packages for Service Cloud
statistics
MOYO at a glance
The average customer success metrics achieved after implementing Sales Cloud.
0%
improvement in customer satisfaction
0%
increase in revenue sourced by service/support organisations
0%
improvement in agent productivity
0%
decrease in service/support costs
PRICING
MOYO’s pricing packages for Managed Salesforce services
Capacity utilised for support activities can vary from month to month and often require a multi-skilled team to support business users. The monthly fee is fixed for the duration of the contract, unless there is a request to increase or decrease the total capacity available. Actual capacity planned vs. consumed is tracked and reported monthly with unused capacity being “bankable” for the duration of the contract period. Banked capacity cannot be carried over to a renewal or new contract.
PRICING
MOYO’s pricing packages for CRMA use-cases
CRM Analytics provides contextual insights, AI-powered predictions and insights to drive engagement and focus directly in the flow of work in your Salesforce CRM. Drive outcomes at scale and get answers to inform your next best action with intelligent recommendations for every line of business or industry.
YOUR QUESTIONS, ANSWERED
FAQs
If we didn't get to your question, please reach out and let's have a conversation.
I run a small business, and manual processes and spreadsheets work perfectly for us. Why do I need Salesforce?
Salesforce can work for any business, regardless of size. While Salesforce may seem more of an investment, we strongly believe we can help you make the most of your CRM. We’re happy to scale our partnership and the platform in a way that makes it worth it for your business.
How many services are in Salesforce?
Salesforce provides CRM, sales cloud, service cloud, marketing cloud, and more. MOYO customises these to fit your needs.
Is Salesforce easy to learn?
Yes, our guided training ensures your team adopts Salesforce quickly and effectively.
Can a non-IT person learn Salesforce?
One of the great things about Salesforce is that it’s configurable with clicks, not code. For the typical SME using Salesforce, platform management is carried out by business users without technical expertise.
Can I get a free trial?
Other competitors may offer a one-size-fits-all trial, but we think it’s more helpful to show you a demo of a tailored solution that reflects your business processes and needs. If that sounds like something you’re interested in, let us know, and we can set that up for you.
CONTACT US
Tell us what you need
Send us a message and one of our team will be in touch shortly.
Alternatively, give us a call on +27 (0) 12 664 1392 or email us: hello@moyo.co
Contact details
Head Office - Centurion
242 on Jean Office Park, Building D, 242 Jean
Avenue, Die Hoewes, Centurion, 0157
Head Office - Western Cape
1 Bella Rosa Street, Belvedere Office Park,
Block D, Rosenpark, Bellville, 7550
