Data Steward

Job purpose:

To provide data management services for the client data domain that spans more than one cluster. Ensure a complete view of client data throughout the organisation and inform and implement the decisions of the data governance council.

 

Job Responsibilities:

• Engage with stakeholders to obtain an understanding of their data quality practices to contract, manage and meet expectations
• Develop and maintain partnerships with stakeholders to facilitate the accomplishment of data quality objectives
• Become a trusted advisor to, and influence the decision-making of stakeholders by providing advisory service, guidance and support on data quality practices
• Facilitate collaboration between stakeholders by identifying and addressing conflict issues to ensure optimised data quality practices are implemented across stakeholder groups
• Collaborate and maintain relationships internally by communicating business requirements and assist in the buy-in and usage of products and services to enhance efficiencies and improve delivery to stakeholders
• Participate in the Culture building initiatives (e.g. Barrett Surveys etc.) contributing to a culture conducive to the achievement of transformation goals
• Participate and support corporate social responsibility initiatives for the achievement of business strategy
• Identify opportunities to influence the improvement or enhancement of business processes and methodologies by researching and recommending improvement initiatives and effective ways to operate and add value to business
• Responsible for implementing a wide range of data management services on client data as required
• Identifies client data quality concerns, conducts root cause analysis and provides feedback to the data governance council and data management competency centres of excellence
• Be consulted for input on, and be informed of, all data management services as they relate to client data
• Provide input into, and advice on the alignment between data quality and the clusters’ risk profile and risk appetite by recommending corrective action or mitigating strategies
• Provide input, related to data quality deliverables, into the Group Operational Risk Management (GORM) budget in line with Finance requirements and business plans
• Contract deliverables, services and pricing with clusters and agree to transfer pricing allocation to clusters
• Utilise budget allocation effectively by implementing enhancements to data governance practices and improve efficiencies for the benefit of stakeholders
• Review Business Unit Plan and ensure delivered systems, processes, services and solutions are aligned to support the achievement of the business strategy, objectives and values
• Identify training courses and career progression for self through input and feedback from management to improve personal capability and to stay abreast of developments in the field of expertise
• Ensure all personal development plan activities are completed within a specified timeframe to ensure personal growth and application of new competence in function to enable effectiveness in the performance of roles and responsibilities
• Share operational risk-related knowledge, resources and practices (e.g. internal loss data, trends and industry benchmarks) with team and stakeholders during formal and informal interaction to enable up-skilling
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations

 

Essential Qualifications:

• Advanced Diplomas/National 1^st Degrees
• DAMA-certified data management professional (CDMP) or similar data management certification

 

Preferred Qualification:

• Master’s Degree

 

Minimum Experience:

• 5-7 Years’ experience in Data Analyst / 3-5 years in Stewardship

 

Technical/ Professional Knowledge:

• Policies and procedures
• Relevant regulatory, compliance and risk legislation
• Industry trends
• Business Acumen
• Relevant software and systems knowledge
• Banking knowledge
• Research Methodology
• Principles of financial management
• Governance, Risk and Controls
• Operational risk management

 

Behavioural Competencies:

• Adaptability
• Building Partnerships
• Communication
• Decision Making
• Stress Tolerance
• Technical/Professional Knowledge and Skill